The functions of human resource management are typically positioned close to the organizational theory center, from where they have easy access to all constituents of the organization. The human resource manager is responsible for managing employees’ productivity, development, and satisfaction.
Moreover, they have access to and the support of the organization’s management. Thus, the Human Resource Management department is designed to communicate effectively across all levels and departments of the organization. Human Resource Management foremost develops strategies to realize objectives, create meaningful messages, and transmit them through diverse e-channels (Intranets, video conferencing, blogs, IMs, email, and voicemails) to stimulate employee conversations. Listening is the second primary part of communication, which consumes about half of the communication time.
Human resource management
With the advent of virtual teams, boundaries have blurred, and distances have shortened. Thus, human resource management faces new challenges in building and maintaining the identity of virtual employees. Human resource management must resolve issues relating to lack of visibility, career options, and growth.
The electronic medium has provided wider opportunities for the human resource department to encourage, increase productivity, build trust, construct shared identity, and stimulate employee engagement. On the other hand, it has paved a path for employees to articulate emotions, share hopes and aspirations, and celebrate accomplishments.
More than 80% of employees voted that internal communication influenced their wishes to stay or quit an organization. Close to a third said that communication was a “big influence” on their decision.
Employee Engagement
Employee Engagement can be defined as “unleashing the full energy and talents of people in the workplace.” Suppose changes are incorporated into the organization that is not in favor of the employees. In that case, such changes are bound to create disharmony and create a disconnect between the employees and the human resource department.
Employee engagement is one of the most critical issues faced by organizations today. The human resource department can engage employees and win their commitments through personalizing communications and devising face-to-face initiatives. Employee satisfaction is a vital ingredient for the efficient functioning of an organization.
Organizations with engaged and committed employees had 50% more productivity levels than those organizations where employees weren’t engaged. Moreover, employee retention rates were 44% higher compared to organizations where employees weren’t engaged.
